The team at Best Refinance Rates has spent hours researching the reputations of each of the top lenders in order to figure out which ones have the best track record with customers. To make sure we only include the best companies in the industry, we consider customer and professional reviews from all over the internet and take into account official rankings, including those from TrustPilot and BBB, to get a clear idea of where each company stands. Based on our research, we’ve created the ratings and reviews you see here as convenient guides to the companies with the best reputations.