Mission Home Loans Review

Overall Score
4.6 out of 5
Trustpilot
Not rated
Loan Volume
Not rated
Editorial Rating
4.8 out of 5

Summary

Mission Loans aims to provide a customer-centric home loan experience. With an extensive variety of loans, minimal fees, and highly-rated customer service, they're certainly an option any qualifying homeowner should consider for their next refinance.

Highlights

Review
  • High-quality customer service experience keeps your needs at the center
  • Wide array of loan options available for all refinance situations
  • Licensed professionals guide you through the entire loan process
Overall
Homeowners with both higher and lower credit scores can benefit from working with Mission Loans. They offer conventional, FHA, and VA loans with low rates and minimal fees attached, and their customer service is second-to-none. If you are currently in the market for a refinance loan, we encourage you to check them out.

Mission Home Loans Ratings

The team at BestRefinanceRates.com considers a variety of sources and methods to determine an overall ratings score. First, a lender's Trustpilot score (or TrustScore) is factored in, when available. Truspilot, a third-party review site, is a leading source regarding customer satisfaction and consumer sentiment. From there, for lenders that publicly release their financial statements, we research loan origination volume. Loan origination volume is one way to understand a lender's solvency and transactional reliability. Next is brand strength. For lenders who have met a certain threshold of engagement on BestRefinanceRates.com, we measure their relative popularity among our consumers. And finally, we offer our editorial ratings, which rely heavily on in-depth brand research and secret shopping.

Editor Ratings

Loan Variety
Loans Offered Include: Fixed, ARM, conventional, FHA, VA
Mission Loans has the loan options to meet the needs of most homeowners. They offer both streamlined and conventional options, as well as fixed and adjustable rates, though eligibility will vary by loan type.
Fees
When it comes to fees and rates, Mission Loans seems to be an inexpensive lender option for those that qualify for their loans. Unfortunately, their website doesn't offer quick quotes or offer quote examples, so interested homeowners will need to call the company to get a personalized quote before moving forward with the refinance process.
Customer Service
Providing the best possible customer service experience is a major focus for the company -- they state on their site that they endeavor to be the top mortgage lender in the country in this regard. In practice, we find that they do set a high bar in this category. While we do wish their website allowed for online applications, the service their agents provide over the phone and via online chat more than make up for it. Homeowners looking for a customer-focused lender should absolutely give Mission Loans a call.
Company Reputation
While Mission Loans may not be the most well-known lender in the mortgage space, a quick online search makes it clear that their customers truly appreciate their services. Most customers highlight high-quality customer service and low rates as major benefits of working with this company.
Ease of Application Process
While Mission Loan's application process is fairly quick and simple to complete, it must be done over the phone. They list their service phone numbers on their site, and also offer a chat option and an email contact form for potential customers just looking to ask a few questions.
For Lower Credit Scores
Minimum Credit Score: 620
Homeowners with a credit score within the 600 range are generally approved for refinance loans through Mission Loans. If customer service, cost, and loan variety are important factors to you when it comes to choosing a lender, definitely take this company into consideration.
For Higher Credit Scores
Homeowners with high credit scores can benefit from choosing Mission Loans as their refinance loan lender. With low rates and a penchant for high-quality customer service, they make the refinance process both affordable and easy to complete.

Additional Ratings

Trustpilot Rating
Not rated
  • Mission Home Loans is not rated on Trustpilot
Loan Volume Rating
Not rated
  • Mission Home Loans is not currently rated for loan volume
Editorial Ratings
  • Mission Home Loans is a lender that maintains a small-town, friendly feel with its customers. Their rates, fees, and loan variety are all standard for the industry, so we have no hesitation in recommending this as an option for interested homeowners to consider.

Company Background

Headquartered in Irvine, California, Mission Loans, LLC has been offering quality mortgage products to customers across the country for more than two decades. They provide a refined customer service experience paired with a simplified loan process, allowing for a smoother mortgage experience for all of their customers.